Install and Activate Riyad Token Application


There are three (3) main steps to installing and activating your Riyad Token

  1. Download the app from the online store and install on your mobile.
  2. Activate and link your mobile Riyad Token application using RiyadOnline internet banking
  3. Make the Riyad Token application active at your nearest ATM.

Step 1 - Download and Install the app to your device

The app is available from your preferred online device store. Search for Riyad Bank Riyad Token. Apple iOS, Android, Windows and Blackberry devices are currently supported.

Step 2 - Register and Link your Mobile Soft Token

  1. Logon to RiyadOnline
  2. Select Other Services/Token Management/Request Riyad Token application.
  3. Select the name of the User/Sub User.
  4. Select Confirm and Submit. Riyad Token application Token Activation Details are displayed in RiyadOnline.
  5. Launch the Riyad Token application on your mobile device. Select either, QR Code method and hold your device camera up to the QR Image displayed in RiyadOnline to capture the activation details automatically. Or, Manual method and enter the Serial Number (do not enter characters “FDL”) and the Activation code displayed in RiyadOnline into the Riyad Token application fields.
  6. Create your personal PIN (from 4 to 8 numbers and/or characters).
  7. Confirm your personal PIN.
  8. A unique activation/fingerprint code is generated by the application. Enter this code into the Fingerprint Code field in RiyadOnline.
  9. Select Confirm and Submit.
  10. Select the Offline ATM/Branch activation method.
  11. An eServices activation code is generated on the summary screen. Select Print to Display and then Print the code.

Step 3 - Make the Riyad Token application Active for Use

  1. Go to your nearest ATM (or alternatively your Branch CSR).
  2. Select “Electronic Services Activation”.
  3. Enter the Riyad Token application activation code provided by RiyadOnline. Your Token is now active for use with Riyad Bank eChannels.