Tips and Tricks

This function provides the customer with a list of their deposit, credit card and loan accounts. Each account includes the account details, and the latest transactions performed.

This service is used to provide the customer with the ability to activate and block the credit card. The credit card management function is available for primary and additional cards.

This function is used to transfer funds between your linked accounts. Riyad Bank allows transfers of funds between accounts with different currencies, and the foreign exchange will be done implicitly during your transaction using the prevailing bank rates. You will be asked to confirm your transfer acceptance as well as the foreign exchange rate, as applicable.

This function is used to transfer funds to predefined or created Beneficiaries within Riyad Bank. Riyad Bank allows transfers of funds between accounts with different currencies, and the foreign exchange will be done implicitly during your transaction using the prevailing bank rates. You will be asked to confirm your transfer acceptance as well as the foreign exchange rate, as applicable.

This function is used to transfer funds to predefined or created Beneficiaries within local Saudi banks. Riyad Bank allows transfers of funds between accounts with different currencies, and the foreign exchange will be done implicitly during your transaction using the prevailing bank rates. You will be asked to confirm your transfer acceptance as well as the foreign exchange rate, as applicable.

This function is used to transfer funds to predefined or created international Beneficiaries. Riyad Bank allows transfers of funds between accounts with different currencies, and the foreign exchange will be done implicitly during your transaction using the prevailing bank rates. You will be asked to confirm your transfer acceptance as well as the foreign exchange rate, as applicable.

This function enables the user to perform a payment to a 3rd party account in a foreign currency which is limited to a selected number of countries defined by the Bank. The payment can be only be performed by using pre-registered beneficiaries.

This function enables the user to re-pay the due amount of their credit card accounts.The payment can only be performed by using active credit cards.

The customer will be enabled to pay their loan installments through this service.

This service enables the customers to pay or refund the government services fees.

This service enables the customers to pay a new bill or a predefined favorite bill through SADAD .

This function enables the user to view their pending transactions waiting for signature. The user can see the details of a pending transaction and they can sign or decline it.

This function enables the user to subscribe to an IPO and view the details of the companies that the customer is already subscribed to.

This function enables the user who has shares in a specific corporation to buy extra shares if the corporation decided to offer more shares to existing shareholders.

This function enables the user to manage the message communication between them and the Bank. In RiyadMail, the user can view the list and details of incoming messages and outgoing messages and they can also send new messages to the Bank.

With this function, the user can overview the location of the nearest ATM and branch and can search for nearest locations to a given place.

Q:What can I do to protect my accounts and personal information? A: Riyad Bank takes every precaution to keep your accounts and personal information secure. Please follow the below tips to maintain the security of your banking information: • Remember that creating fake web sites and sending bogus emails is easy to do. Be cautious from the emails you reply to! • Never click on a link in an email message that asks you to provide sensitive personal, financial or account information. • If you are asked to update or verify personal or account information, call Riyad Bank call center directly. • Check your bank statements for any suspicious activity and report anything out of the ordinary to the bank. • Never disclose your account information or passwords to anyone. • If you are concerned that you responded to a fraudulent email or web site, report the fraud to us immediately and change your passwords. • Monitor your account activity frequently. • Avoid using public computers to login to RiyadOnline. Q: if my password/ PIN Number is revealed, what should I do? A: Contact Riyad Bank to change your password/ PIN immediately. Never share your passwords/ PIN with anyone. Q: Who should I give information to about someone I know is committing benefit fraud? A: If you know about someone who has committed benefit fraud or who is currently committing fraud, please contact Riyad Bank anonymously on 920002470 or complete our notification form by clicking here. Please be suspicious of any emails, websites, business or individuals that ask for your user ID, password, account number, or other sensitive information claiming to be from Riyad Bank. If you have previously responded to such messages, please contact Riyad Bank as soon as possible at: 920002470 (in KSA) +966 920002470 (outside KSA and mobile)

Use RiyadAlerts to monitor activities on your account by receiving alert notifications for any financial transactions executed on your account as they happen. For example you can receive notifications of ATM withdrawals, Point Of Sales purchases, credit card transactions, IPO refunds, etc. Select whether you would like to receive your alerts by SMS and/or by Email. You can even select the event types that trigger the notifications and define the minimum amounts before an alert is sent to you. Stay informed with RiyadAlerts. You can setup RiyadAlert notifications for: • Financial Transactions • Beneficiary Services • Secure Messaging Group • Time Deposit Services • Credit Cards Services • Customer User Access Management (CUAM) • International Transactions

HASSAD is the Riyad Bank Credit Card Reward Program. Every time you use your Riyad Bank credit card to pay for purchases you will earn points, and the more you spend the more points you will earn. Redeem your points to claim a reward voucher – via over 2,000 Riyad Bank ATM’s located throughout the Kingdom and exchange them for rewards with our participating reward partners. Choose from an amazing range of rewards to fit with your lifestyle, choose from: Travel and Hotels, Health and Leisure, Education and Training, Home and Garden and much more. We offer the widest choice of benefits for any credit card reward program in the Kingdom; choose from an extensive range of shops, health clubs, hotels, training courses, holidays, weekend breaks, dining and many exclusive offers arranged especially for you.

Riyad Bank customers, with a mobile phone registered (clean) with Riyad Bank, can use our simple MOI E-Services (Absher) registration service to setup their personal access to the Absher website in just a few minutes and avail of the extensive MOI electronic services offerings.

RiyadToken provides Riyad Bank account holders with an enhanced and secure 2nd factor authentication option. For Riyad Bank customers who are travelling outside of the Kingdom, it is an essential tool to access your RiyadOnline/RiyadMobile account and perform transactions. So stay connected with a RiyadToken and apply now.

Update Customer Information has been enhanced to include the update of employment information (Saudi citizens only) and address data (including Wasel address) online without having to visit the Branch to update these details.